GK
Gautam Kumar1
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Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices gained from thousands of successful implementations.
Take advantage of these documents...
Implementation Assets on NowCreate
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9 months
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Hello, CSM Community!
We’re excited to share what’s new and improved in Customer Service Management (CSM) for the Yokohama release! This release focuses on enhancing customer experience with major...
🚀 Have you checked out the CSM Yokohama docs yet?
New article articles in ServiceNow Community
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11 months
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Understanding the focus and purpose of CSM and ITSM
Customer Service Management (CSM) is centered around external customers, spanning both business-to-business (B2B) and business-to-consumer (B2...
CSM, ITSM, or both: What's your recipe for success?
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over 1 year
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Did you know that you can provide direct feedback on any topic in our ServiceNow product documentation?
This functionality helps us understand how useful you find our content and identify are...
Your input matters: Using feedback features to improve documentation
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over 1 year
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