Leveraging Service Operations – Enabling Fannie Mae’s Digital Transformation

SES1512

<p>Learn the vision for Service Operations by unifying ITSM, ITOM and other capabilities on the unified Now Platform®. This session will discuss how ServiceNow® helps enable DT with automation and innovation to deliver improved experiences, resiliency and productivity. Fannie Mae's VP of Technology, will provide his experience of key capabilities include cloud transformation, process re-engineering/automation, strengthening cybersecurity and more. Topics include how CMDB, ITSM, ITOM, and App Engine solved IT and business challenges today and planned growth for tomorrow of its DT program.</p>

The unbeatable power of Service Operations (ITSM + ITOM)

SES1341-K23

Looking to expand the technology services you offer while reducing costs? The answer is Service Operations. In this session, learn how you can achieve Service Operations by unifying ITSM and ITOM on a single platform. The session will highlight additional benefits of bridging these solutions across your organization including: delivering extraordinary employee experiences, resiliency, and productivity and developing technology best practices with optimized, efficient processes.