Achieving efficient project management and strategic alignment with SPM and SPW

SPN1672

<p>Wellstar Health System is a non-profit healthcare system and one of the largest in Georgia. They partnered with INRY to retrofit their existing ITBM solution into a comprehensive ServiceNow Strategic Portfolio Management solution seeking extensive visibility into project timelines, milestones, and SLAs, along with the ability to understand project and resource dependencies. Learn how Wellstar achieved enhanced communication, efficient project management, and strategic alignment of resources across various aspects of their organization, given multiple avenues of request for work.</p>

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Extending the EMR Investment: How Baptist Health optimized with EMR help

SES1467-K23

<p>Moving to a new EMR platform can be a daunting task. It takes years to plan and implement, with a focus on limiting disruption and increasing efficiency. Baptist Health wanted all clinical and nonclinical staff to collaborate effectively. They believe that alignment across health care teams improve patient outcomes, prevent medical errors, improve efficiency and increase patient satisfaction. In this session, Baptist Health will discuss their Epic EMR go-live, including how leveraging the EMR Help reduced call volumes by 20%.</p>

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The Strategic Control Center: Orchestrating Enterprise Technologies with Strategic Portfolio Management

SES2672

In today's fast-paced business environment, a centralized control center is crucial for orchestrating enterprise technologies. This session explores how ServiceNow's Strategic Portfolio Management (SPM) serves as the ultimate control center, integrating with various systems to provide a comprehensive view of enterprise activities. Learn how SPM offers a single pane of glass for strategy execution, asset and workforce management, cost optimization, and AI-driven insights. Discover how SPM enhances decision-making, streamlines operations, and drives innovation across your organization.

End-to-end Project Management on SPM powers PriceSmart's IT Teams

SPN2346

Join this session to learn how a leading American retailer - PriceSmart, managed internal projects on ServiceNow SPM. Discover their journey of optimizing project planning and enhancing stakeholder engagement across different business functions. In this session, leaders from PriceSmart and their ServiceNow partner INRY, a Cprime company will share insights and best practices on how retail organizations can leverage the power of the platform to change the way teams work.

Strengthening healthcare data security: Integrating incident response with UCF

SES2110

Discover how a leading hospital enhanced its security posture by integrating Security Incident Response (SIR) with Unified Compliance Framework (UCF). Learn how automated risk assessment, streamlined incident creation, and integrated compliance controls led to measurable improvements. This session explores practical strategies for CMDB optimization, risk management automation, and regulatory alignment with NIST Framework 2.0\. See how this unified approach reduced response times, strengthened compliance, and improved protection of patient information.