Bradley Owen
Director OT Product Management
Bradley Owen is Director of Product Management at ServiceNow, leading research and development to enable organizations to gain visibility and apply best practices from IT to Operational Technology environments. After earning his BS in Systems Engineering at the University of Arizona and MBA at W.P. Carey, he has worked in the technology industry at Hewlett Packard, Honeywell, Cisco and 10 years at ServiceNow. When not talking about ICS, he volunteers with SPARKprogramming.org, a non-profit he founded with his kids to inspire the next generation of programmers.
Recent News
View all
What’s next for Operational Technology Management from ServiceNow?
It’s GO time: How to adopt and scale OT Management at active sites
MH
Product Roadmap: Operational Technology Management (OTM)
Conference Sessions
What’s next for Operational Technology Management from ServiceNow?
SES1537
<p>From smart factories to connected power stations and beyond – companies around the world are leveraging <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> Operational Technology Management (OTM) to discover, secure and well…manage operational technology assets. In this session, learn how ServiceNow is working closely with customers to realize an ambitious roadmap that includes digitally enabling industrial workers, fostering seamless collaboration with enterprise asset management, and more!</p>
It’s GO time: How to adopt and scale OT Management at active sites
SES2524-K23
Truly business-critical systems can’t change overnight, but they do need to change. Join Operational Technology Management (OTM) customers and experts as they walk through decision processes, plans, pilots, and rollout strategies for applying IT best practices (including ongoing visibility, service management and security operations) to existing operational technology systems. Key concepts include: - Transitioning from spreadsheets and manual tools (people, process, and tech change management) - Test and learn models - Timing considerations - Maturity and risk appetite assessments
Product Roadmap: Operational Technology Management (OTM)
SES2523-K23
<p>When the production line, the gas distribution line, or the shipping line is offline, business screeches to a halt. These previously standalone systems are going digital to connect to enterprise and third-party services. How can IT, security, and operational leaders apply IT best practices to very different OT assets and processes? Join this session to learn how ServiceNow® can help you:</p> <ul> <li>Know which devices and systems are connected, and what they automate or control</li> <li>Secure and maintain ICS and Industrial IoT (IIoT) devices</li> <li>Improve coordination between IT and OT for incident and change management</li> </ul>
The Future of ServiceNow’s Operational Technology Management
SES3625
Join us for an in-depth view of ServiceNow's Operational Technology Management future vision and roadmap. This informative session will provide a comprehensive look at our strategic direction and investments aimed at transforming production floor operations and digitizing the shop floor - from device health to asset management and solutions for connected workers. Learn how agentic AI can autonomously manage routine OT tasks and make intelligent decisions to transform operations.