Electrifying success at entergy: transforming utility workflow with OTM

SPN1609

<p>Dive into the electrifying success story of a Fortune 500 Electric Utility Company's journey with ServiceNow® Operational Technology Management (OTM). Learn how the company centralized its OT Asset Inventory & Regulatory Compliance, becoming ServiceNow's first customer to go live with OTM. From overcoming integration challenges to implementing a comprehensive discovery and asset management solution, this case study showcases a blueprint for digital transformation in the electric power distribution industry, resulting in over 2000 OT assets added to their CMDB and setting the stage for future innovations.</p>

It’s GO time: How to adopt and scale OT Management at active sites

SES2524-K23

Truly business-critical systems can’t change overnight, but they do need to change. Join Operational Technology Management (OTM) customers and experts as they walk through decision processes, plans, pilots, and rollout strategies for applying IT best practices (including ongoing visibility, service management and security operations) to existing operational technology systems. Key concepts include: - Transitioning from spreadsheets and manual tools (people, process, and tech change management) - Test and learn models - Timing considerations  - Maturity and risk appetite assessments

What can Agent based Discovery do for me?

SPN3039-K23

<p>Learn about the latest agent-based (ACC-V) solution for the Now Platform and how you can use that for an effective population of your CMDB.</p> <p>Agent Client Collector Visibility will provide reliable and scalable discovery of End User Computing devices and Server Discovery in the Datacenter while removing security-related implementation roadblocks along with solving software usage visibility.</p> <p>Session includes Agent vs Agent Based Discovery, Agent Client Collector Architecture, and Deployment of the agent</p>