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Karan Shrivastava

Karan Shrivastava

Sr. Director of Product Management

ServiceNow Inc.

Karan Shrivastava is the product leader for manufacturing products at ServiceNow. Karan's product portfolio includes Operational Technology Management and Manufacturing Connected Workforce product lines. Karan has spent the majority of his career in manufacturing prior to joining ServiceNow. Karan provides direction and strategy for digital transformation of Operational Technology environment using the ServiceNow platform, and the ability for improved manufacturing practices using ServiceNow's low-code, no-code solutions.

Recent News

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Conference Sessions

1692646803067001XK24

What’s next for Operational Technology Management from ServiceNow?

SES1537

<p>From smart factories to connected power stations and beyond – companies around the world are leveraging <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> Operational Technology Management (OTM) to discover, secure and well…manage operational technology assets. In this session, learn how ServiceNow is working closely with customers to realize an ambitious roadmap that includes digitally enabling industrial workers, fostering seamless collaboration with enterprise asset management, and more!</p>

16590311612800012K23

Product Roadmap: Operational Technology Management (OTM)

SES2523-K23

<p>When the production line, the gas distribution line, or the shipping line is offline, business screeches to a halt. These previously standalone systems are going digital to connect to enterprise and third-party services. How can IT, security, and operational leaders apply IT best practices to very different OT assets and processes? Join this session to learn how ServiceNow® can help you:</p> <ul> <li>Know which devices and systems are connected, and what they automate or control</li> <li>Secure and maintain ICS and Industrial IoT (IIoT) devices</li> <li>Improve coordination between IT and OT for incident and change management</li> </ul>

16590311612800012K23

How ServiceNow helps energy companies secure their entire technology landscape

SES1490-K23

<p>Energy and utility companies make headlines if they are the victims of cyberattack. Not to mention the regulatory headwinds that follow afterwards. Learn how ServiceNow® helps energy companies deliver on the promise of full enterprise security with a unified system that protects your assets - wherever they may be. Stay out the headlines and serve your customers / rate payers with ServiceNow.</p>

1724429920965001DK25

OT management modernization with ServiceNow

SES1853

Discover how the ServiceNow OT module revolutionized process efficiency, data security, asset management, and audit readiness while enabling GenAI capabilities. This session highlights strategies to overcome fragmented OT processes and achieve a tangible efficiency boost backed by numbers. Gain actionable insights to assess OT challenges, build AI-ready systems, and maximize ServiceNow’s potential for OT Management as well as the OT-IT convergence within your organization. Walk away equipped to drive innovation in OT management.