How Serco has seen the impact of ServiceNow Impact

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In 2023, Serco embarked on its journey with ServiceNow® Impact. At the beginning of the year, Serco had just one system admin and two ServiceNow developers supporting about 8,000 employees in North America and it wasn't fully using its ServiceNow® solution set. Join this session to learn how ServiceNow Impact enabled Serco to ramp up to 38 trained employees and achieve a 25% increase in utilization of their existing solutions portfolio—all in just one year.