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Alisa Tipisova
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In this follow-up to my previous post, I show how to extract incident topics using ServiceNow’s AI Agent—without writing any workflows. Bonus: I’ll walk you through combining AI Agent with an exist...
Using AI Agent to Extract Key Topics from Incidents
New article articles in ServiceNow Community
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9 months
www.servicenow.com
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Just because an AI skill doesn’t exist out of the box doesn’t mean it can’t be done.
In this post, I’ll show how you can use Now Assist Skill Kit to build and deploy your own AI-powered feature—f...
Extracting Hot Topics from Incidents with Now Assist
New article articles in ServiceNow Community
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9 months
www.servicenow.com
cache
Just because an AI skill doesn’t exist out of the box doesn’t mean it can’t be done.
In this post, I’ll show how you can use Now Assist Skill Kit to build and deploy your own AI-powered feature—f...
Extract Key Topics from Incidents with NowAssist
New article articles in ServiceNow Community
·
9 months
www.servicenow.com
cache
“Can we automate this in ATF?”
That’s the question I keep getting about Configurable Workspaces. The answer: not completely—but don’t give up just yet. Here’s a step-by-step walkthrough of how I ...
Can We Test Configurable Workspaces with ATF? Sort of.
New article articles in ServiceNow Community
·
9 months
www.servicenow.com
cache
“Can we automate this in ATF?”
That’s the question I keep getting about Configurable Workspaces. The answer: not completely—but don’t give up just yet. Here’s a step-by-step walkthrough of how I ...
Can We Test Configurable Workspaces with ATF? Sort of.
New article articles in ServiceNow Community
·
9 months
www.servicenow.com
cache
Service Operations Workspace - showing related lists as separate tabs
Import
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almost 2 years
www.servicenow.com
If you read my previous posts by now you should be able to create a workspace, configure forms, lists, buttons and have a working solution. So in this post let's talk about small things you can do ...
Workspace for a custom app: headers, highlighted values, sidebar
Import
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over 2 years
www.servicenow.com
cache
Recently I was working on a POC for one of my customers and we wanted to use Workspace as a main UI for a custom app we were building. It seemed pretty straightforward at the beginning, you can sel...
Workspace for a custom app: basic things you want to do
Import
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over 2 years
www.servicenow.com
cache