Extract Key Topics from Incidents with NowAssist
New article articles in ServiceNow Community
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Jun 05, 2025
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Just because an AI skill doesn’t exist out of the box doesn’t mean it can’t be done.
In this post, I’ll show how you can use Now Assist Skill Kit to build and deploy your own AI-powered feature—from prompt design to automation.
If the platform doesn’t have it yet, build it yourself.
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https://www.servicenow.com/community/now-assist-blog/extract-key-topics-from-incidents-with-nowassist/ba-p/3282495