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1. Log in to the instance using an admin account
2. Navigate to: System Properties > Basic Configuration
3. Scroll to the System timezone for all users unless overridden in the user's record headin...
ServiceNow get record last updated fields - scoped application
(note I have dropped this in here today without having fully tested it yet 馃槢 )
scoped application version:
see
<http://snamigos.bl...
ServiceNow get record last updated fields - scoped application
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Old ASYNCH business rules are being deprecated in ServiceNow - and you may see them tagged as such following upgrades
See this KB
https://support.servicenow.com/kb?id=kb\_article\_view&sysparm\_...
Old ASYNCH business rules are being deprecated in ServiceNow
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add an OR condition to GlideRecord if the initial lookup fails
var rawField\='INC0010001'; //--un-comment to test EQUALS
//var rawField='5'; //--un-comment to test LIKE
var tableName\='incident'...
ServiceNow: add an OR condition to GlideRecord if the initial lookup fails
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ServiceNow using GlideRecord within a GlideAggregate to access an additional column value
(I wonder if there might be a smarter way of doing this?)
var sQuery\='status=1^profile!=NULL';//--st...
ServiceNow using GlideRecord within a GlideAggregate to access an additional column value
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ServiceNow use 'getDisplayValue' in GlideAggregate
var sQuery\='status=1^profile!=NULL';//--status=active
var sTable\='x\_cls\_clear\_skye\_i\_account';
var dupls\=checkDupl (sQuery, sField, sTa...
ServiceNow use 'getDisplayValue' in GlideAggregate
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I've found this can be a bit of a pain to do!
if at any stage you get stuck, you. an raise a support case via the ServiceNow training site [here](https://nowlearning.servicenow.com/lxp?id=nl%5Fkb...
ServiceNow moving your certs from one partner to another
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see my [linkedIn](https://www.linkedin.com/in/ruen-d-smith/)
PARTNERS/VENDORS
[Clear Skye](https://clearskye.com/) (current) - they are awesome
Virtual Clarity (now [DXC](https://dxc.com/uk/en...
SERVICENOW list of clients and partners I've worked for
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single return value
multi return values
multi return values using ARRAY object
multi return values using JSON object
CLIENT SCRIPT
//--uncomment just one of below to test
var ga \= n...
ServiceNow GlideAjax: 4 approaches (single value, multiple values)
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link:
<https://developer.servicenow.com/dev.do!/reference/api/tokyo/server/no-namespace/c%5FGlideSystemScopedAPIr%5FScopedGlideSystemGenerateGUID>
"_Generates a GUID that can be used when a un...
ServiceNow gs.generateGUID() or other unique ID generator types
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use an encoded query embedded in the GlideRecord, e.g.
var grProf\=new GlideRecord('x\_cls\_clear\_skye\_i\_profile');
grProf.addQuery('status=1^owner=NULL');
_even better_ use the glideRecord ...
ServiceNow check for null or nil or empty (or not)
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Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x\_cls\_c...
VIDEO - admin widget to check for duplicates on a table
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