ServiceNow News
49052 items
https://www.servicenow.com/workflow/customer-experience/sustainability-in-the-technology-industry-report.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
I feel the same way about the brands that I choose to buy from. I want to access products, services, websites, chatbots, and customer service 24/7 from any device, wherever I’m located, whenever th...
https://www.servicenow.com/workflow/employee-engagement/ideal-employee-experience-digital-transformation.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
https://www.servicenow.com/workflow/hyperautomation-low-code/whats-your-large-language-model.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
https://www.servicenow.com/workflow/hyperautomation-low-code/how-ai-technologies-transform-your-industry.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
It’s never fun to feel misunderstood, but when you’re trying to interact with a bot in place of a human and getting nowhere, that’s a whole other level of frustration.
Over the last decade, compan...
https://www.servicenow.com/workflow/customer-experience/nlu-for-customer-experience-cx.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
The World Economic Forum’s annual summit in Davos, Switzerland, brings together leaders from the private sector and government to discuss some of the world’s most [pressing](https://www.servicenow....
https://www.servicenow.com/workflow/it-transformation/world-economic-forum-insights-cfo-gina-mastantuono.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
https://www.servicenow.com/workflow/customer-experience/va-government-customer-experience-cx.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
HR executives aren’t surprised by the virtuous cycle between D&I and workplace digitization.
“Employee-first companies tend to be more innovative and also more diverse,” says Rana Robillard, an ex...
https://www.servicenow.com/workflow/employee-engagement/how-digitization-fosters-an-inclusive-workplace.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
One is the insurance company Ping An, the largest private-sector company in China. They went from being a straightforward property and car insurance company in the 1980s to now having five differen...
https://www.servicenow.com/workflow/it-transformation/generate-bigger-returns-enterprise-ai.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
Ideas and resources to improve healthcare delivery
https://www.servicenow.com/workflow/industries.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
You know there’s good customer service, and there is exceptional customer service.
Recently, I was at a hotel and I couldn’t connect to the Wi-Fi, and it was just minutes before I had to give a pr...
https://www.servicenow.com/workflow/customer-experience/3-key-ways-improve-customer-service.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
https://www.servicenow.com/workflow/employee-engagement/6-ways-boost-experience-game.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
[Empowering employees with AI sidekicks ](https://www.servicenow.com/workflow/customer-experience/empowering-employees-ai-sidekicks.html)

 during the CO...
https://www.servicenow.com/workflow/it-transformation/8-key-ways-enterprise-al-evolved.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
Simply put, companies of all kinds are discovering that ESG policies play an essential role in their success. So how can your organization leverage [ESG standards](https://www.servicenow.com/lpinfo...
https://www.servicenow.com/workflow/learn/understanding-esg-standards-frameworks.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
DPA technology is evolving from “show me how” to “do it for me.” By 2023, 25% of employee interactions with apps will be via voice, up from less than 3% in 2019, according to Gartner. “We believe t...
https://www.servicenow.com/workflow/it-transformation/from-chatbots-to-digital-personal-assistants.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
The digital twin concept is rooted in industrial simulation software, used since the 1970s for the precision design of parts in manufacturing, aerospace, semiconductors, and other sectors.
Interne...
https://www.servicenow.com/workflow/it-transformation/how-digital-twins-help-mitigate-supply-chain-risk.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
_This story originally appeared in [Workflow Quarterly: The Resilience Issue](https://www.servicenow.com/content/dam/workflow/us/en/pdf/2021/workflow-q3-the-resilience-issue.pdf)_
Widespread digit...
https://www.servicenow.com/workflow/security-risk/9-steps-to-data-privacy-by-design.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache
According to futurist Charlie Ang, “Over the next 10 years, we’re going to see the Fourth Industrial Revolution, the [shift from an information economy](https://www.servicenow.com/workflow/it-trans...
https://www.servicenow.com/workflow/customer-experience/organisational-truths-to-keep-singapore-growing.html
workflow.servicenow.com
·
over 1 year
www.servicenow.com
cache