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Reminder - Don't Miss the September User Group Meeting

Reminder - Don't Miss the September User Group Meeting

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There is a direct g\_form object method which can be used to check if all the mandatory fields on the form are filled/not.Usually this method wouldn't be much use to you, because submit() function ...

Mandatory Check

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It is no mystery that ServiceNow holds a number of powerful tools in its belt that facilitates the integration between an instance and a third party system. If an external program has any sort of A...

New Video Tutorial: Custom Jars on MID Servers

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Discovery Best (better) Practices

Discovery Best (better) Practices

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Well, I've been in San Diego this past week for the Implementation Bootcamp training, and now that it is getting close for me to head back home, I'm wondering if I really should just stay here inst...

Should I stay or should I go now....

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Ohio SNUG Members:Saw a post on this topic on the http://community.servicenow.com/blog this week and that I wanted to share. Check out the poll included in the, "Why you're not using mobile" postin...

Why You're Not Using Mobile blog

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A big thank you to all the customers who attended the user group yesterday. Without you it would not be possible to have these events. I hope you all got alot from the day and you will be sending a...

Thank You

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I attended the UK ServiceNow User Group (uksnug) meeting today. In a break from meeting in London the group converged on the [Science Museum in Birmingham](http://www.thinktank.ac/) Although meeti...

UK ServiceNow user group at the Science Museum

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I'm trying to figure out why so many people aren't using mobile for ServiceNow. I can create a poll for this, but I'd rather just hear unfiltered comments.Can you comment here, or send me an email:...

Why are you not using mobile

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Over at The ITSM Review I blogged about [Structured Problem Analysis.](http://www.theitsmreview.com/2012/09/structured-approach-problem-solving/)When I worked in IT Infrastructure and Operations I ...

Structured Problem Analysis

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There is a concept of executing command line (DOS and shell) scripts on the MID server (triggered by something on the instance server). I got sick of inserting the ECC queue record every time I wan...

Command Line Probe Script Include

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Proof of Concept Integration with Service Operations Insight (SOI)

Proof of Concept Integration with Service Operations Insight (SOI)

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Maybe it's because we've only been using Service Now for a couple weeks and haven't gotten into the weeds. Maybe it's because we still have a lot of immature processes and what we're asking the sof...

Maybe it's just that easy

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Interview with Adriene Radcliffe from Yale University

Interview with Adriene Radcliffe from Yale University

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Our product is widely recognised to be a market leader in the IT Service ([and Support!](http://www.gartner.com/technology/reprints.do?id=1-1BS56X7&ct=120821&st=sbdv%5F1%5Fas%5Fof)) Management indu...

Whats new in the ServiceNow Scrum application?

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The ServiceNow ecosystem strikes again!!As promised at the North Texas ServiceNow User Group meeting, Nicole Tate (MetroPCS) has delivered her process mapping template that she used to great succes...

#2 - User Group Documents

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A huge thank you to everyone that joined us for the ServiceNow User Group meeting last week. It was a great turnout and there was an INIFINITE amount of sharing, relationships and learning had by e...

User Group Documents

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Reaction to "Can ITSM Projects do the Kanban?"

Reaction to "Can ITSM Projects do the Kanban?"

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Hey all,Here is a link to a video I recently did on how to use the Unit Test Update Set I provided last blog post. I am going to ask forgiveness in advance for my lack of celebrity quality. It is 1...

Unit Test Training Video

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What? Altiris V7 is different?

What? Altiris V7 is different?

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Unit Test Utility - Test Driven Development as we move closer to PaaS

Unit Test Utility - Test Driven Development as we move closer to PaaS

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158007i6B77C3E78320DE9A/image-size/large?v=v2&px=999)Today, I'm going to do something to make your life easier and show...

Simplifying Reporting, Rightly Understood

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Web services, qu'est ce que c'est?

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Web services, qu'est ce que c'est?

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I've spoken to a few customers recently about our new [Coaching Loops feature in Berlin.](http://wiki.servicenow.com/index.php?title=Coaching%5FLoops)The feedback has been that some of our customer...

Ensuring consistent feedback using Coaching Loops

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