A huge thank you to everyone that joined us for the ServiceNow User Group meeting last week. It was a great turnout and there was an INIFINITE amount of sharing, relationships and learning had by everyone that attended!!As promised, I have attached the presentation materials that were used by Matt Beran during the CMS Lab (TOLA Q3.zip). When discussing visual modeling of CMS plans we discussed the use of the Omnigraffle tool. Their web site is here:http://www.omnigroup.com/products/omnigraffle/The ServiceNow specific template can be found here:http://graffletopia.com/stencils/870For those that are using PC's/MS Visio, the .vss stencil can be found in the attached TOLA Q3.zip file.

Thanks again to everyone and we will see you soon!