ServiceNow News
48987 items
Session ID:
18BA06
Presenter(s):
Kathleen Warnaar - Manager, Performance Achievement
Company(s):
United States Postal Services (USPS)
Abstract:
In 2015, the USPS looked to improve upon the...
Driving Transformation and Optimizing Service Delivery at the USPS
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almost 10 years
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Session ID:
18BB14
Presenter(s):
Arun Bali - ServiceNow Architect
Company(s):
Lawrence Berkeley National Laboratory
Abstract:
Dynamic data driven workflow has been adopted by many organiza...
Pushing Dynamic Workflow to the Next Level with Conditional Approvals and Tasks
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almost 10 years
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Session ID:
18BC11
Presenter(s):
Company(s):
Oak Ridge National Laboratory (ORNL)
Abstract:
Oak Ridge National Laboratory crafted a hybrid Project Management process where Agile and Waterfal...
Using PPM and SDLC to Deliver a Holistic PM Solution
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almost 10 years
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Session ID:
17BE07
Presenter(s):
Angel Goldsborough-Lee - Director - Technology Management
Company(s):
House of Representatives
Abstract:
After successfully implementing a paper-based proj...
Zero to PPM in 71 days...our Journey into Project Portfolio Management
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almost 10 years
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Just doing a quick blog today.
I have been on a few calls lately where developers are trying to process XML from an inbound SOAP/REST request. This scenario is usually done with a scripted SOAP we...
Processing Inbound XML - Scoped Application Strategy
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almost 10 years
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: INTERMEDIATE
Assumes you have a good intermediate level of knowle...
ServiceNow Discovery 101: Setting Up a Local MID Server
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almost 10 years
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Today we're featuring [Mike Allen](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=d1f0d2a1db981fc09c9ffb651f96196f), Lead Technical Specialist at a large financial in...
#IAmACreator: Mike Allen, Assistant Vice President, is empowered to do "literally anything"
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almost 10 years
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When working with Service Level Agreements, you may run into situations where you have a business requirement which is not met by the base functionality of the [2011 SLA Engine](https://hi.service-...
Service Level Agreements - Overriding TaskSLAController Functions
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almost 10 years
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In November, I wrote a blog post called [Background and Philosophy of Scoped Applications](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=801e6e2ddbd0dbc01dcaf3231f9619d8)....
Using utilities in Scoped Applications to replace inaccessible APIs
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almost 10 years
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So here is the scenario. Lets say you have a scheduled job and 10 different users log into ServiceNow (that have rights to see the scheduled jobs) and they click the ExecuteNow button. What happens...
What happens when different users Execute Now the same Scheduled Job?
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almost 10 years
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If you happen to run into the following error within a scoped application: Error constructing REST Message/Method: The chances are you need to dereference the global namespace for your REST Message...
Accessing Global REST Messages within a scoped application
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almost 10 years
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In this 3rd Episode of the Enterprise CloudCast, [Allan Leinwand, ServiceNow CTO](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=d621d665db981fc09c9ffb651f96193c), di...
The Enterprise CloudCast Episode 3 : Cloud Security (part 1)
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almost 10 years
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](https://express.servicenow.com/support/wp-content/uploads/2016/04/Report-Drilldown-Clip.gif)
If you are using (or are interested in using) the [Field Service Management application](https://docs.servicenow.com/bundle/geneva-service-management-for-the-enterprise/page/product/planning%5Fand%...
The power of Geolocation & Google Maps for efficient work
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almost 10 years
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