Session ID:

18BA06

Presenter(s):

• Kathleen Warnaar - Manager, Performance Achievement

Company(s):

United States Postal Services (USPS)

Abstract:

In 2015, the USPS looked to improve upon the successful integration of the ServiceNow platform and further execute the vision of becoming an IT as a Service (ITaaS) organization. Great strides have been taken to automate and transform IT by creating a Service Management Office and leveraging the Service Catalog to bring this vision to a reality. As a result of this transformation, USPS has improved Service Delivery and become more effective at managing Operations. Come join USPS and Accenture Federal Services as they discuss how ServiceNow has become the United State Postal Service's #1 enterprise-wide technology solution of choice to solve critical business needs and drive automation and innovation across the enterprise.

Date and Time:

Wednesday, May 18, 2016 @10:00 AM - 10:50 AM