ServiceNow News
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Introducing our new "Analyze Alert Impact" agentic workflow for IT Operations Management Service Operations Workspace.
This workflow uses AI agents to provide IT Operators with critical informati...
Analyze alert impact with New Relic and Kentik AI Agents
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Steps to add sub menus in List Nav in Workspaces:
We are in Service Operations Workspace(SOW) and here we want to add a new sub menu named - 'INC - Closed' under Incidents
By leveraging a network of AIOps agents, IT teams can gather real-time data from other tools and use in-platform capabilities to collect relevant alert data, incidents, and present this information...
Revolutionizing IT Operations with AI Agents
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9 months
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Collaborative Work Management (CWM) Q2 2025 store release helps unite people, processes, and systems with AI-powered products for all workflows. CWM streamlines communication, accelerates decision-...
Q2 2025 CWM Store Release Supercharges Team Productivity
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9 months
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We’re excited to share the latest Sourcing and Procurement Operations (SPO) updates for the Yokohama release! This release focuses on enhancing user experience, improving procurement processes, and...
Have you checked out the Sourcing and Procurement Operations (SPO) Yokohama Documentation yet?
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9 months
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The Tale of Too Many Emails: How the Email Notifications Dashboard Saved the Day
How the 'Email Notification Dashboard' saves the day
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9 months
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Looking to deep dive on AI search apart from just "getting started"? Then you have landed on the right place.
In today's digital landscape, users interact with various platforms, portals, and virt...
Decoding the AI Search Flow: From User Query to Intelligent Response(s)
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9 months
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![The Most Popular ServiceNow Modules in 2025: What Employers Are Looking For Linking Humans](https://linkinghumans.com/wp-content/uploads/2025/05/Blog-images-1920-×-1010px-14.png "The Most Popular...
The Most Popular ServiceNow Modules in 2025: What Employers Are Looking For - Linking Humans ServiceNow Recruitment
Linking Humans ServiceNow Recruitment
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9 months
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1\. User which is being assigned the story in Agile 2.0, there should be the same user(with exact same email id) in Jira system as well. We are mapping for the exact email in the Jira and Agile 2.0...
'Assigned to' fields is not syncing in Agile 2.0 jira integrations
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9 months
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ServiceNowのトレーニングチーム(GLD, Global Learning and Development)では世界4箇所においてオンラインのイベントを開催します。
トピックはもちろんトレーニングや資格についての内容、新しいプラットフォームであるServiceNow Unviersityについても含まれますが、最新技術である生成AIについてServiceNowがどのように取り込んで...
7/31 AI Learning Daysのご案内
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9 months
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Last weekend, my wife and I kayaked through the Uwharrie Mountains in North Carolina, following a portage trail that wound past the Doershuk archaeological site. As I picked my way along a rocky ou...
What is new in the ServiceNow CMDB this quarter . . . and what is ancient
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9 months
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SM Art of the Possible Part 5 Discovered ML Connections
ServiceNow Community
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9 months
SM Art of the Possible Part 4 Discovered Pattern Connections
ServiceNow Community
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9 months
Introducing the 2025 Devvies App of the Year....GCWalkUp!
We...
Meet GCWalkUp: The 2025 Devvies App of the Year
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9 months
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We’re excited to announce the 2025 Devvies People’s Choice Aw...
Meet SmartGuide: Your 2025 Devvies People’s Choice Award Winner
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9 months
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_Are you excited for a brand-new playground for learning_? Introducing, ServiceNow University! A place where anyone can show up and take off on a new skills journey and deepen their existing knowle...
NEWS: ServiceNow University
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9 months
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ServiceNow University Explained (brief)
ServiceNow University Community name change
ServiceNow University Link
No change to our virtual events
NEWS: ServiceNow University
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