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Revolutionizing IT Operations with AI Agents

New article articles in ServiceNow Community · May 29, 2025 · article

By leveraging a network of AIOps agents, IT teams can gather real-time data from other tools and use in-platform capabilities to collect relevant alert data, incidents, and present this information in a conversational manner to the IT team. This approach reduces eliminates the needs to cobble together data from multiple tools during a major incident or an outage, accelerating response time.

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https://www.servicenow.com/community/itom-blog/revolutionizing-it-operations-with-ai-agents/ba-p/3271551