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Hello Knowledge enthusiasts, There's hardly a week left to make use of early bird registration - the deadline is February 29th, 2016\. [Register early](http://knowledge.servicenow.com/register-pri...

Early bird pricing ending soon

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SNUG-PIC : February 2016

SNUG-PIC : February 2016

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Episode 15: Reporting in ServiceNow

Episode 15: Reporting in ServiceNow

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TechBytes Episode 15

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In my last blog post [5 Ways to Troubleshoot your Instance Performance](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=a6ecae65dbd0dbc01dcaf3231f961969) I have shared a few...

Improving the performance of your ServiceNow homepage

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156717i71E9E2D96A493E2A/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: February 23, 2016

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The Enterprise Cloud is More Secure Than Your Datacenter

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What is Security Operations? Security Operations is ServiceNow offering that helps security organizations deliver efficient security response, streamline remediation and visualize their security...

FAQs for Security Operations

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PROCESSORS : ULTIMATE FLEXIBILITY

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I am using this DurationCalculator facade object to simplify a duration calculation for the most common use-case that we face. //@param strDateTime1: string in YYYY-MM-DD hh:mm:ss format //@param...

DurationCalculator Facade object

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In this final Workflow Control Pattern article we will be using what we learned with Variable and Property control and building a hybrid that uses both. This has a bit of twist to it, and thus the ...

Mini-Lab: Workflow Control Via Variable Examination (Advanced)

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Improving search in the product documentation

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Security Operations Data Sheet

Security Operations Data Sheet

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Reasons to return to Knowledge16

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SN Sydney Hackathon - Its on Down Under!

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Whenever I get a question about Jelly I start to sweat nervously. Then you throw in a question about phase 1 and phase 2 idiosyncrasies and I start to mumble like a crazy person. So, here's a littl...

Jelly - Phase 2 - HTML escaping - CDATA - All your base are belong to us

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156679i803F699E814EDD7D/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: February 17, 2016

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Knowledge15 attendees share what they learned

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New Video Work Smarter, Not Harder: Envision Healthcare is leveraging ServiceNow HR Service Management to streamline and improve HR service delivery by offering a consumer‑like self‑service po...

Work Smarter, Not Harder

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In my [Service Matters blog post](http://servicematters.servicenow.com/what-is-real-availability-in-your-cloud/), I discussed the Real Availability and what customers should expect from their cloud...

How We View "Real Availability" in Your Cloud

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The next workflow pattern I will give an example of is the Workflow Control via Property Input pattern. As a side-note; for this article the title of Mini-Lab is a misnomer. This is a full-lab! Fai...

Mini-Lab: Workflow Control Via Property Input

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Knowledge16 Session Scheduler is Live!

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What could you accomplish if you didn't have to spend nearly 12 hours every week on mundane administrative tasks like replying to emails, answering phone calls, and updating spreadsheets? What stra...

High-Touch When It Really Matters

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Hi together Swisscom has a platform in their data centers for customer with sensitive data like banks, insurances and also public customers. If you are interested, check out <http://www.swisscom....

Swisscom's ServiceNow Platform

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Getting Started with Standard Change Video

Getting Started with Standard Change

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