The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.

MID Server

Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.

Event Management

Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.

Service Mapping

Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

• In Fuji, filter defined on report is ignored in chart on form (KB0563890)

Schedules

Include or exclude time for various actions or tasks with Schedules.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).

System Applications

Create, organize and manage your applications with System Applications.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

• SOAP truncates floating point numbers to 3 decimal digits (KB0563900)