ServiceNow News
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If you missed our [CreatorCon Breakout](https://knowledge.servicenow.com/flow/servicenow/k25/sessions/page/sessions/session/1728299957723001P34u) at K25, here's your chance to catch up!
At Service...
CCB1104 - The Safest Harbor: Behind the Scenes of Product Management
New article articles in ServiceNow Community
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9 months
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Welcome to the Platform Product Resource Hub! You got sent here because you talked to one of our Platform Product Managers at Knowledge 2025.
This resource is designed to provide customers visitin...
K25 Platform Product Resource Hub
New article articles in ServiceNow Community
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10 months
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Welcome to the Platform Product Resource Hub! You got sent here because you talked to one of our Platform Product Managers at Knowledge 2025.
This resource is designed to provide customers visitin...
K25 Platform Product Resource Hub
New article articles in ServiceNow Community
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10 months
www.servicenow.com
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If you're joining us at [Knowledge](https://knowledge.servicenow.com/) in just a few weeks, make sure to come by the Platform area in the center of the show floor to meet our Now Platform experts! ...
Workflow Automation at Knowledge 25 - Session Highlights
New article articles in ServiceNow Community
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10 months
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[Workflow Automation CoE](https://sn.works/CoE) \> Checklist
Getting Started Checklist
1\. Understand the Basics:
Familiarize yourself with the core concepts of flows, playbooks, and decision t...
Workflow Automation Getting Started Checklist - Workflow Automation CoE
New article articles in ServiceNow Community
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12 months
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About this session
In this video, I'm revisiting the highlights of workflow automation product enhancements and enablement in 2024.
This session will be available on the [Now Community YouTube C...
Best of Workflow Automation in 2024 - Workflow Academy #13 (Feb 13th, 2025)
New article articles in ServiceNow Community
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about 1 year
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In the rapidly evolving landscape of Workflow Automation, migrating from legacy workflow editor to the modern workflow toolkit is essential for organizations aiming to enhance efficiency and mainta...
Migrate Legacy Workflows to Flows and Playbooks - Workflow Automation Center of Excellence
New article articles in ServiceNow Community
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about 1 year
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In this video, we will explore the different ways to loop back in flows and playbooks on the Now Platform. Whether you're building workflows or tackling various use cases, understanding the best de...
Loops in Workflows - Workflow Academy #12 (Dec 19th, 2024)
New article articles in ServiceNow Community
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about 1 year
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In this academy video, Jason Lefever and I do a refresh on how to get started with Playbooks in 2024, covering the latest resources, out-of-the-box playbooks, guidance, and brand-new features like ...
Getting Started with Playbooks in 2024 - Workflow Academy #11 (Nov 14th, 2024)
New article articles in ServiceNow Community
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over 1 year
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<P data-heading="Goal"><A href="https://sn.works/CoE" target="_self">Workflow Automation CoE</A> > <A href="https://sn.works/CoE/StartPlaybooks" target="_self">Playbooks</A> > Custom Playbook...
Custom Playbook Activities - Workflow Automation Center of Excellence
New article articles in ServiceNow Community
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over 1 year
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Welcome to the Workflow Academy!
In thi...
Video
What's new for Workflow Automation in the Xanadu Release - Workflow Academy 08R (Aug 22nd, 2024)
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over 1 year
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Welcome to the Workflow Academy!
In thi...
Embedding Playbooks - Workflow Academy Shorts #07 (Aug 8th, 2024)
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over 1 year
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Welcome to the Workflow Academy!
In thi...
Configuring Playbook Experience - Workflow Academy #07 (July 11th, 2024)
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Welcome to the Workflow Academy!
In thi...
Getting Started with Decision Tables in 2024 - Workflow Academy #06 (June 13th, 2024)
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Press start for brilliance: Harnessing Gen AI's potential in Flow Designer
Unknown
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almost 2 years
players.brightcove.net
Press continue for excellence: How developers elevate Gen AI-generated flows
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almost 2 years
AB
players.brightcove.net
[Workflow Automation CoE](https://sn.works/CoE) \> [Flows](https://sn.works/CoE/StartFlow) \> Go back to hierarchical lookup
Goal
In this Workflow Automation Center of Excellence article, you’ll...
Hierarchical Lookup with go back to flow logic - Workflow Automation Center of Excellence
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almost 2 years
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If you're joining us at [Knowledge](https://knowledge.servicenow.com/) in just a few weeks, make sure to come by the Platform area in the center of the show floor to meet our Now Platform experts! ...
Workflow Automation at Knowledge 24 - Session Highlights
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almost 2 years
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Welcome to the Workflow Academy!
In thi...
Custom Playbook Activities - Workflow Academy #04 (April 11th, 2024)
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almost 2 years
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[Workflow Automation CoE](https://sn.works/CoE) \> [Flows](https://sn.works/CoE/StartFlow) \> [Flow and Action Error Handling](https://sn.works/CoE/ErrorHandling) \> Level 4: Good Practices and Sum...
Flow and Action Error Handling Level 4: Good Practices and Summary - Workflow Automation CoE
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almost 2 years
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[Workflow Automation CoE](https://sn.works/CoE) \> [Flows](https://sn.works/CoE/StartFlow) \> [Flow and Action Error Handling](https://sn.works/CoE/ErrorHandling) \> Level 3: Flow Error Handling
N...
Flow and Action Error Handling Level 3: Flow Error Handling - Workflow Automation CoE
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almost 2 years
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[Workflow Automation CoE](https://sn.works/CoE) \> [Flows](https://sn.works/CoE/StartFlow) \> [Flow and Action Error Handling](https://sn.works/CoE/ErrorHandling) \> Level 2: Flow Logic - Try, Do t...
Flow and Action Error Handling Level 2: Flow Logic - Workflow Automation CoE
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almost 2 years
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[Workflow Automation CoE](https://sn.works/CoE) \> [Flows](https://sn.works/CoE/StartFlow) \> [Flow and Action Error Handling](https://sn.works/CoE/ErrorHandling) \> Level 1: Retry and Action Error...
Flow and Action Error Handling Level 1: Retry and Action Error Evaluation - Workflow Automation CoE
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almost 2 years
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[Workflow Automation CoE](https://sn.works/CoE) \>[Flows](https://sn.works/CoE/StartFlow) \> [Flow and Action Error Handling](https://sn.works/CoE/ErrorHandling) \> Overview: Why and how to test fo...
Flow and Action Error Handling Overview: Why and how to test for errors - Workflow Automation CoE
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almost 2 years
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Welcome to the Workflow Academy!
In this ...
What's new for Workflow Automation in the Washington DC Release - Workflow Academy 03R
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