Welcome to the Workflow Academy!

In this comprehensive Platform Academy video series, we'll dive into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease.

Join us as we explore the core tools of ServiceNow's Workflow Automation suite to build flows and subflows, playbooks, and decision tables on the Now Platform. Find all upcoming and previous sessions here.

About this session

In this academy video, you will learn how Configure Playbook Experiences to customize the way your agents and end users interact with playbooks. There will be three Academy Shorts videos published in the coming weeks that walk you through the steps to embed Playbook Experiences in:

• Next Experience pages
• ServiceNow Mobile App
• Service Portal

This session is available on the Now Community YouTube Channel.

After watching the video, we'd love your feedback. Please fill out this short survey and leave your comments and questions here on the Community or the YouTube video!

https://sn.works/wfa/s/2407

Resources and Links

Embed Playbooks mini-series

https://sn.works/workflowacademy/2407S

Workflow Academy Playlist

https://sn.works/workflowacademy/playlist

2023 Platform Academy Workflow Sessions Playlist

https://sn.works/platformacademy/workflow