Background Scripts: The First Place to Go When Something Breaks in ServiceNow Real Production War Stories and Why This Tool Deserves MVP Status Background Scripts Troubleshooting ITOM De...

Meet Selva Arun — first-time ServiceNow MVP 2026, co-founder of NowDivas, and passionate ITOM & Integration content creator. Find out what drives her to keep sharing with the community.

Okay okay, it’s time for another awesome blog post filled with loaded information that you can take away for your ServiceNow projects. Ever come across a scenario where you needed to build a page ...

We’ve always wanted to manage our ServiceNow licenses. But sadly, we haven’t been too successful with it with an optimised solution. In this multi-part blog post, I will be walking you through a cu...

Have you been in a situation where you initiated a process (API call, running a script, etc) and wondered., man I wish ServiceNow did not just freeze like that! Well, guess what, I got good news fo...

Oh boy! This is a beautifully short and insanely useful little tick that I learnt and I’m going to share it with you today dear service nerds. Creating the System Properties Very simple, nothing...

In this concise post I am going to show you how to covert a GlideRecord Object into a Plain Old JavaScript Object. The snippet below does just this. //Following function helps convert a GlideReco...

Here’s a cool little reusable snippet from my experiments with UI Script. The use case I was dealing with was toggling the visibility of a couple of variables for a catalog item. Now I had to build...

Okay okay, it’s time for another awesome blog post filled with loaded information that you can take away for your ServiceNow projects. The Use Case Ever come across a scenario where you needed t...

Discover an efficient method for synchronizing data from a service on a recurring basis. Learn how to achieve this seamlessly and effortlessly as I provide step-by-step instructions on a streamline...

Okay, right off the bat, I need to apologize for the terrible post title…I tried  Having said that, let’s get straight to it. In this ...

Have you been in a situation where you initiated a process (API call, running a script, etc) and wondered., man I wish ServiceNow did not just freeze like that! Well, guess what, I got good news fo...

For those of you who are new to ‘Application Insights’, allow me to give you a quick intro! As the name suggests this nifty little tool helps you gain insight into your web application like user st...