ServiceNow News
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In New York City, a butterfly flaps its wings, days later causing a storm over Tokyo.
So goes the classic example of the “the butterfly effect,” the concept in [Chaos Theory](https://www.americans...
https://www.servicenow.com/workflow/it-transformation/the-digital-butterfly-effect.html
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Consumer-facing AI applications such as Netflix’s or Amazon’s recommendation engines train their machine learning solutions using large [data sets](https://www.servicenow.com/workflow/it-transforma...
https://www.servicenow.com/workflow/it-transformation/ai-for-enterprise-applications.html
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As workplace polarity becomes the norm, differing preferences for fully digital or more organic ways of getting things done will become the norm, predicts Wallace. Organisations can’t simply force ...
https://www.servicenow.com/workflow/employee-engagement/ai-tools-promote-diversity.html
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The guidelines acknowledge that AI can have a negative impact on children, people with disabilities, and other groups that have been historically disadvantaged. It also emphasizes continuous auditi...
https://www.servicenow.com/workflow/customer-experience/ai-in-finance-more-equitable.html
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Fiber networks provide the core communications backbone for any data service, whether wired or wireless—indeed, signals between cellular towers are carried over optical-fiber cables. Even the lates...
https://www.servicenow.com/workflow/it-transformation/how-lumen-technologies-drives-business-growth.html
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Welcome to the new world of work. And if you haven’t noticed yet, we’re in a pretty significant moment of change. How significant? Well, it’s pretty big. You have to remember that these rapid trans...
https://www.servicenow.com/workflow/employee-engagement/digital-transformation-change-is-all-around.html
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“The most important skill I’ve learnt has been to unlearn,” says Michael Tan, ServiceNow’s HR director for Asia. “Some of the things I’ve picked up over the years may apply, but a lot also don’t.”
...
https://www.servicenow.com/workflow/employee-engagement/closing-singapore-skills-gap-growth-mindset.html
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More than half of all respondents said fostering a culture of innovation drives revenue growth. What’s more, companies on the cutting edge were much more likely to unlock a wide range of benefits, ...
https://www.servicenow.com/workflow/it-transformation/unleash-digital-value-issue-letter-from-editor.html
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Here at ServiceNow, we like to say that we drink our own bubbles. That is to say that we use our own technology to solve problems. But we’re not just about technology. Really, what we do is focus o...
https://www.servicenow.com/workflow/it-transformation/3-key-pillars-digital-transformation-strategy.html
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In 2023, every company, regardless of industry, will need to formulate a vision and strategy to incorporate [artificial intelligence](https://www.servicenow.com/workflow/employee-engagement/ai-brea...
https://www.servicenow.com/workflow/it-transformation/technology-predictions-manage-uncertainty-2023.html
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https://www.servicenow.com/workflow/security-risk/generative-ai-your-companies-newest-threat-hunter.html
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It’s not an easy time to be a manufacturer.
Everything from global supply chain issues to inflation to [factory worker shortages](https://www.servicenow.com/products/risk-management/what-is-supply...
https://www.servicenow.com/workflow/hyperautomation-low-code/connected-workers-future-manufacturing.html
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If AI can reduce the drudge work in a nonprofit’s operations, that can offer people who will be most impacted the chance to move into roles that require uniquely human skills, such as collaborat...
https://www.servicenow.com/workflow/employee-engagement/ai-will-impact-nonprofit-tech-workforce-too.html
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It’s worth noting, however, that there’s a difference between doing something and making a difference. A hollow response to these issues is not enough: ESG is now [more than just doing good](https:...
https://www.servicenow.com/workflow/it-transformation/why-esg-strategy-resilience-go-hand-in-hand.html
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Few could have expected the events of the past 18 months. The COVID-19 pandemic came almost out of nowhere, bringing massive disruption to our lives.
But businesses performed admirably in the circ...
https://www.servicenow.com/workflow/employee-engagement/key-to-future-success-is-flexible-working.html
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Welcome to the new world of work, where sustainability is now a business imperative. I think we can all agree that Earth is our favorite planet, and we all want a better world for ourselves and fut...
https://www.servicenow.com/workflow/security-risk/sustainability-is-now-a-business-imperative-esg.html
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According to a [study](https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/internal-mobility-boosts-retention.aspx:~:text=But%20employees%20who%20were%20promoted,45%20percent%...
https://www.servicenow.com/workflow/employee-engagement/internal-mobility-key-to-talent-retention.html
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https://www.servicenow.com/workflow/it-transformation/why-esg-strategy-matters-now.html
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https://www.servicenow.com/workflow/it-transformation/how-nonprofits-put-genai-work.html
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The number of risk categories that Asian banks must deal with has skyrocketed from just 9 to 29 in the past two years- with customer data privacy, cloud risks and consent management, growing in imp...
https://www.servicenow.com/workflow/it-transformation/asia-banking-risk-management.html
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I believe this view is wrong. As [research](https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/Strategy%20and%20Corporate%20Finance/Our%20Insights/Five%20ways%20that%20ESG%20creates%20v...
https://www.servicenow.com/workflow/it-transformation/im-cfo-heres-why-believe-esg.html
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They need to know the difference between traditional analytical AI and generative AI, and what each is good for. They need to understand the kind of data that’s needed to make each of them valuable...
https://www.servicenow.com/workflow/it-transformation/tom-davenport-executives-ai.html
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The Russian invasion of Ukraine sparked Europe’s largest refugee crisis since World War II, destroying communities and displacing millions. In response, the U.S. government launched a humanitarian ...
https://www.servicenow.com/workflow/security-risk/welcome-us-platform-resettlement.html
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Companies have long sought to increase efficiency and reduce costs by streamlining how they operate support functions like human resources, legal, finance, and IT. Offshoring and single-function sh...
https://www.servicenow.com/workflow/it-transformation/how-gbs-serves-the-global-business.html
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How manufacturers can get to Industry 4.0
Industry experts weigh in on sol...
https://www.servicenow.com/workflow/guides/digital-transformation-in-manufacturing.html
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