In 2023, every company, regardless of industry, will need to formulate a vision and strategy to incorporate artificial intelligence (AI) into their work. AI is already used to strengthen cybersecurity, optimize work processes, and deliver customer service. It helps managers maximize sales and improve supply chains, while programmers are using the technology to, well, create more technology. As the popularity of ChatGPT, DALL-E, and other large language model-based systems has shown us, the public is intrigued by AI and is more willing to welcome it into their daily lives, including at work.

From customer buying patterns to supply chain disruptions, AI will help business leaders identify changes when they happen and even anticipate them. And the more it’s used, the more its quality will improve just yet. To be sure, a lot of legal and governance issues still must be worked out first, and adoption will happen unevenly. Still, AI should be a vital part of any enterprise’s survival kit in uncertain times like these. Only companies that are making smart and significant investments in AI will emerge as winners.