ServiceNow News
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In a continuation of the people dimension in an implementation, I would like to review what you can expect from ServiceNow.
ServiceNow Role Examined
ServiceNow Account Manager
The ServiceNow A...
Implementation Critical Success Factors - People Continued: ServiceNow Resources
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We call those that build custom applications on our platform ServiceNow creators. Creators have built thousands of applications and we want to highlight these applications in our community. If you ...
Take the Creator Challenge: Tell us about your app and get a free t-shirt.
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[](https://community.servicenow.com/now-platform/latest-release.html)
Michigan ServiceNow Solution Consultant: Dave Caldwell
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This is Part 2 of the Cost Modeling Your Cloud series. [Part 1 is here](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=1b5c2aa1dbd0dbc01dcaf3231f9619ea).
One of my least f...
Cost Modeling Your Cloud, Part 2: Develop The Model
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Meet Trixie, a twice-rescued dog with whom my wife and I have joyously shared our lives for the past few years. She's of indeterminate age and breed(s), but is definitely still a happy puppy at hea...
IT and Enterprise Transformation 101: Why IT Transformation Matters
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When I was a kid, both my parents smoked cigarettes. (Which may be the single biggest reason why I don't. Thanks, Mom and Dad!) One of my earliest memories is the sight of my father reaching for hi...
IT and Enterprise Transformation 101: Why Social Collaboration Matters
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Have you ever cleaned out a closet, a desk, a refrigerator or some other repository after a long period of not doing so? Have you ever done this and _not_ found at least one thing that made you scr...
IT and Enterprise Transformation 101: Why Discovery Matters
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Whatever your role or position, your ability to tell a good story, whether written or delivered as a presentation, is increasingly critical to your success. Herewith, a few pointers you should find...
IT and Enterprise Transformation 101: Why Storytelling Matters
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Are you planning to install a MID Server and want to learn more about the setup process? Do you already have a MID Server installed and want to learn more about best practices and troubleshooting? ...
The Latest and Greatest Resources and Information Around MID Servers
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Need help with upgrades? Follow the steps in our new [Upgrades Best Practices ](https://www.servicenow.com/success/deploy/now/upgrade-servicenow-quicker.html)page on the ServiceNow product document...
Best Practices for Upgrading your ServiceNow Product [Downloadable]
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There are a lot of IT and IT service management (ITSM) events on the industry calendar. They range from the traditional global "grand slam" of "most-attended" ITSM conferences namely [Pink](http://...
CIOs: Stop Letting Your People Attend IT Events With Little Value
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