ServiceNow News
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In a recent [ServiceNow/ThoughtLab survey](https://www.servicenow.com/lpebk/building-innovation-culture-best-practices-of-digital-leaders.html) on innovation, more than half of respondents reported...
https://www.servicenow.com/workflow/security-risk/securing-the-digital-value-chain.html
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Understandably, a lot of executives aren’t quite sure how to lay the groundwork for TX. There are two things to keep in mind when getting started.
First, look at other companies that have done sim...
https://www.servicenow.com/workflow/customer-experience/total-experience-age-uncertainty.html
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Two words: organizational complexity, which is influenced by several factors, including cross-functional execution, operational maturity, and company growth rate.
The solution is a clear accountab...
https://www.servicenow.com/workflow/security-risk/risk-management-strategies-2022.html
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https://www.servicenow.com/workflow/customer-experience/ai-and-the-promise-of-simplicity.html
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Walk through LinkedIn’s new 250,000-square-foot global headquarters in Sunnyvale, California, and you’ll hear an inviting hum as people chat in the 500-seat cafeteria or exchange pleasantries on th...
https://www.servicenow.com/workflow/employee-engagement/hybrid-office-design-2023.html
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At Casted, employees can make their own flexible schedules, as long as they use Slack status to indicate whether they’re fully at work (green), fully off (red), or in a flex situation where they’re...
https://www.servicenow.com/workflow/employee-engagement/welcome-to-the-shorter-work-week.html
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Smart corporate leaders know their people hold the key to unlocking exceptional performance. To stay ahead of the competition, they prioritise hiring, rewarding, and offering growth opportunities t...
https://www.servicenow.com/workflow/it-transformation/india-skills-for-the-future.html
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“We achieved that by digitising and automating workflows, to leverage all the data that’s captured, and supplementing that with the intel we have across our networks, to diagnose and restore servic...
https://www.servicenow.com/workflow/customer-experience/customer-experience-strategy-ex.html
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Executives who are skeptical about the importance of [AI governance](https://www.servicenow.com/workflow/it-transformation/generative-ai-changing-the-way-companies-operate.html) should think back t...
https://www.servicenow.com/workflow/hyperautomation-low-code/governing-ais-future.html
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Chief information security officers (CISOs) operate in a much riskier world than they did just a few years ago. The variety of corporate security threats has grown, along with the frequency and cos...
https://www.servicenow.com/workflow/security-risk/cybersecurity-key-risks-global-survey.html
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https://www.servicenow.com/workflow/employee-engagement/how-to-mold-sustainability-pros.html
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In 2022, it will be critical for companies to get hybrid-work models right. The ones that do will be able to leverage it to recruit the best talent.
What I am increasingly seeing from firms is coo...
https://www.servicenow.com/workflow/it-transformation/top-5-workplace-trends-future-of-work-2022.html
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As corporate data accumulates in massive volumes, companies realize that giant databases aren’t just relevant to immediate business problems, but critical for charting long‑term success. Companies ...
https://www.servicenow.com/workflow/it-transformation/profile-chief-data-officer.html
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Data privacy is a moving target. Organizations are taking in increasingly vast amounts of data—on customers, partners, users, vendors, employees. At the same time, local, national, and internationa...
https://www.servicenow.com/workflow/security-risk/how-privacy-by-design-improves-data-protection.html
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The cloud, for all its benefits, has also been responsible for increased vulnerabilities that businesses must now mitigate against and monitor. The profusion of data has led to so-called third-part...
https://www.servicenow.com/workflow/security-risk/security-roles-protect-network.html
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In a remote-first world, you have to make a new hire feel at home. You also have to make sure they have the right technology, that they’re comfortable with it, that they’ve got a [good work environ...
https://www.servicenow.com/workflow/employee-engagement/remote-onboarding-building-relationships.html
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Trust is a key determinant of buying behavior. Customers want to know you can deliver products and services reliably and, increasingly, ethically. Think about the long-term impact on your reputatio...
https://www.servicenow.com/workflow/security-risk/rethinking-business-resilience.html
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https://www.servicenow.com/workflow/it-transformation/purpose-powered-innovation.html
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The COVID-19 pandemic makes it an imperative for organisations to strengthen their resiliency. [More than 8 in 10 Singaporean CEOs](https://www.servicenow.com/content/dam/workflow/us/en/pdf/2021/gl...
https://www.servicenow.com/workflow/it-transformation/mindset-shifts-to-keep-singapore-innovative.html
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Most telecoms aren’t there yet. According to the American Customer Satisfaction Index, the industry ranked [second to last](https://www.theacsi.org/index.php?option=com%5Fcontent&view=article&id=14...
https://www.servicenow.com/workflow/customer-experience/why-telecoms-are-doubling-down-on-customer-experience.html
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Admin Center Make the most of the Now Platform® by making it easy for admins to discover, install, and configure ServiceNow® products and applications.
Admin Center Contact Sales Benefits Fea...
https://www.servicenow.com/products/admin-center.html
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The rise of low-code tools have given companies a better way to quickly spin out new products and services and elevated a new kind of knowledge worker: [citizen developers](https://www.servicenow.c...
https://www.servicenow.com/workflow/hyperautomation-low-code/need-citizen-developers-look-inside-your-company.html
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While much of the conversation around ESG focuses on environmental impact reporting, many companies place as much or more weight on diversity, equity, and other social issues. “We’re a people-focus...
https://www.servicenow.com/workflow/it-transformation/esg-reporting-emerging-frameworks-standards.html
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Still, experts say a chief experience officer who heads up both CX and EX could more neatly align the two organizations. “Designating a chief experience officer can serve as a powerful signal to th...
https://www.servicenow.com/workflow/employee-engagement/the-case-for-merging-customer-and-employee-experience.html
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In this evolving context, which roles should evolve and which ones be given to the machines? It’s important for leaders to keep the huge potential for productivity gains top of mind. Northwestern’s...
https://www.servicenow.com/workflow/hyperautomation-low-code/reskilling-ai-and-the-future-of-work.html
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