ServiceNow News
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When platforms grow beyond 100,000 users, the first things that break are rarely what architects expect. It’s almost never raw performance or infrastructure capacity. What breaks first are assumpti...
Designing for Scale: What Breaks First at 100k+ Users
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In most post-mortems, CMDB failure is blamed on Discovery not working, integrations being unreliable, or data quality tools not being tuned properly. In reality, I’ve seen CMDBs fail long before an...
Why CMDB Fails Even Before Discovery Is Implemented
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ServiceNow architects coming from traditional software backgrounds often bring one habit that quietly hurts the platform: over-normalisation.
On paper, highly normalised data models look elegant. ...
The Hidden Cost of Over-Normalised Data Models in ServiceNow
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App Engine is powerful—and that’s exactly why it gets misused.
In several programs I’ve been part of, App Engine was positioned as the answer to every problem: new request? App Engine. New workflo...
When NOT to Use App Engine (Yes, That Happens)
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Early in my ServiceNow career, I used to defend “out-of-the-box” almost religiously. Over time, I realised most people don’t disagree with OOB—they disagree on what _OOB actually means_.
Out-of-th...
Why “Out-of-the-Box” Is Often Misunderstood by Architects
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Still exporting ServiceNow lists by hand and hoping the filter is “the same as last time”? That is how audits, test cycles, and release validations end up arguing over mismatched CSVs. In this post...
How to Export ServiceNow Data Programmatically
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Still exporting ServiceNow lists by hand and hoping the filter is “the same as last time”? That is how audits, test cycles, and release validations end up arguing over mismatched CSVs. In this post...
How to Export ServiceNow Data Programmatically
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Risk management has evolved significantly over recent years. No longer is it the sole responsibility of a single department or function within an organization. Instead, managing risk has become an ...
Embracing Enterprise-Wide Risk Management as a Collective Responsibility
REDE Consulting
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about 1 month
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400 videos. One mission. Endless learning. 🎥✨
What started as a simple idea has now crossed 400 successful video uploads!
This milestone reminds me that consistency beats motivation, and sharing ...
400 Video Uploads Completed on my YouTube Channel
Stories by Prashant Kumar LearnIT on Medium
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> I’d thought it’d be less work
> – Jace Benson
Same feeling! I thought that sharing a post per session daily would be straightforward.
And it should be if you don’t tend to get lost in random...
nullEDGE - Closing remarks » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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![Gemini_Generated_Image_tts7iatts7iatts7.png](https://www.servicenow.com/community/image/serverpage/image-id/495009i5B7C3D34D590241D/image-size/large?v=v2&px=999 "Gemini_Generated_Image_tts7iatts7...
🛡️ SSC: Blindando sua Instância contra Vulnerabilidades de JQuery UI
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Most AI failures aren't technical—they're cultural. ServiceNow CEO Bill McDermott puts it bluntly: "The root cause of nearly every failed deployment is a lack of integration and, fundamentally, cul...
From Go-Live to Get-Value: The Real Work of AI Transformation
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Small and medium-sized businesses (SMBs) often find themselves navigating a complex regulatory landscape that seems designed for much larger companies. Despite their smaller size and limited resour...
Navigating Regulatory Challenges: Why SMBs Face the Same Rules as Large Enterprises
REDE Consulting
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🔧 Troubleshooting Guide: Wireless Access Points Not Discovered
A Comprehensive Step-by-Step Guide for ServiceNow Administrators
Based on Real Production Troubleshooting Experience
✨ Community C...
Troubleshooting Guide: Wireless Access Points Not Discovered!!
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We’re excited to announce the launch of the Certified Professional Platform Owner Beta Exam — your opportunity to be among the first to validate your expertise and help shape the future of this new...
Certified Professional Platform Owner Beta Exam is Now Available
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We’re excited to announce the launch of the Certified Professional Platform Owner Beta Exam — your opportunity to be among the first to validate your expertise and help shape the future of this new...
Certified Professional Platform Owner Beta Exam is Now Available
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In this Workflow Automation Center of Excellence article, you will learn how to choose the right automation pattern when combining AI capabilities with deterministic workflows. You will understand ...
Hybrid AI Workflows: Choosing the Right Pattern for AI and Workflows - Workflow Automation CoE
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How ServiceNow supports different teams, risks, and speeds - without sacrificing governance
One Size Fits None: The Case for Multi-Modal Change
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Boards of directors face increasing pressure to not only oversee risks and compliance but also to use this information to guide strategy effectively. Traditional governance, risk, and compliance (G...
Transforming Oversight into Insight with AI Driven GRC Solutions by REDE Consulting
REDE Consulting
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Organizations implementing ServiceNow often struggle with maintaining architectural clarity, governance, and scalability. A ServiceNow Architecture Blueprint provides a structured, visual baseline ...
Aligning ServiceNow Architecture Blueprint with TOGAF® Standard, 10th Edition
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What happens the day Fred Luddy’s last business rule executes?
Kevin Clark’s session mixes philosophy, archaeology, and ServiceNow technical stuff. A great way of getting to the end of nullEDG...
nullEDGE - Fred's final Business Rule with Kevin Clark » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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My Hacktoberfest 2025 swag has arrived late! 🤩
It's always a great feeling to receive the official swag.
![](https://med...
SWAG for Hacktoberfest 2025 Challenge
Stories by Prashant Kumar LearnIT on Medium
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