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Over the past few months I have had a number of clients contact me with issues regarding SAML 2.0\. Due to the complexity of SAML 2.0, and the plethora of options associated with the specification,...

Additional SAML 2.0 configuration settings

Import · about 14 years
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I recently had a situation where I was copying lots of variable sets, and the "Insert and Stay" UI Action was getting used all too frequently. So I decided to create a "Copy" UI Action to make a co...

Copying a Variable Set with variables, client scripts, and UI Policies

Import · about 14 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/156075i18DC24C0965F4C10/image-size/large?v=v2&px=999)It's quite likely that if you're reading this, at some point you'l...

Ask Why

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In most cases Service Management is seen as an extension of the Service desk. When most organisations look to Service Management practices and the ITIL framework, it's more than likely due to poor ...

Beyond the Service desk.

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Whose got 2 thumbs and is horrified every time they look at the Microsoft Word Generated HTML? This guy right here. Knowing full well that pasting from Word is a fast and simple method for knowledg...

CMS and Knowledge - Pasting from Word

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Check out the way cool work being done at Omnicare:http://community.service-now.com/blog/deena-troy/michael-slabodnick-omnicare-gamification-people-people They will be presenting an overview of th...

Omnicare Gamification of ServiceNow

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Your IT Department: To protect and serve (??)

Your IT Department: To protect and serve (??)

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In a public Knowledge Base, make an article visible to ESS users but not unauthenticated users

In a public Knowledge Base, make an article visible to ESS users but not unauthenticated users

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Hi everyone - I'm really excited to announce we've posted the courses for Knowledge 12 Pre Conference training. You are probably familiar with our classes around Admin and Scripting, but we've also...

Pre Conference training for Knowledge 12 LIVE!

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Exporting Service Catalog Items in One Step

Exporting Service Catalog Items in One Step

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If 2011 was the year of ADFS SAML 2.0 implementations in ServiceNow, then 2012 looks like it will be the year of Kerberos Authentication with ADFS and ServiceNow.Over the past few weeks I have had ...

Getting Kerberos Authentication to work with ADFS and ServiceNow via SAML

Import · about 14 years
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Getting the oldest record First of all I needed to know where to start in my dataset, which is my oldest record. This was fairly easy to do with GlideRecord.(My code examples are from a Object Or...

month by month

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12 mar 2012

12 mar 2012

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Formation "System Admin ServiceNow" - 12 mar 2012

Formation "System Admin ServiceNow" - 12 mar 2012

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I was just reviewing all the cool things I do in [Quicksilver](http://www.blacktree.com) so I could record a video highlight reel (hopefully posted in the near future). Even though [Quicksilver](ht...

Shortcut for tasks without links

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Thanks and great to see everyone

Thanks and great to see everyone

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CI UI Macro Actions for the Affected CIs List

CI UI Macro Actions for the Affected CIs List

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Improving your ITSM system in a release driven way [Part 2]

Improving your ITSM system in a release driven way [Part 2]

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How to Create CI UI Macro Actions for the Affected CIs List

How to Create CI UI Macro Actions for the Affected CIs List

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Improving your ITSM system in a release driven way [Part 1]

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Mark your calendars for the next Ohio Local User Group Meeting on Friday, March 2nd. The OCLC has been gracious enough to host again. Agenda and more details to follow. See you soon! Marie.

Save the Date! OLUG Meeting March 2nd, 2012

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Show/Hide this Macro What if you wanted to only show this macro in certain scenarios. The ones I had implements was, if someone selected a high risk, or slected a checkbox. A simple client script...

Where is the Order Guide Item Attachment Love?

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Change Form Header Background Color

Change Form Header Background Color

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How to Change Form Header Background Color With A Client Script

How to Change Form Header Background Color With A Client Script

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Shopping Cart 'Widget' - Scroll with the Window

Shopping Cart 'Widget' - Scroll with the Window

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