Tyler Teter
Solution Architect Platform
Tyler acts as the ServiceNow Platform Solution Architect for USAA and also had the opportunity to speak at Knowledge 2019 and Knowledge 2022.
Tyler holds a B.S. Computer Science from Purdue University. He is also certified with ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA) and ITIL v4 Foundations.
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Simplification and Transformation through Tech debt removal
Conference Sessions
Simplification and Transformation through Tech debt removal
SES2777
Are you overwhelmed by trying to simplify your ServiceNow environment and struggling to see the value of your investment? See how a large financial services organization rebooted a transformational ServiceNow re-platform project. We delve into our lessons learned on the importance of organizational change management, investing in the accuracy of our foundational data, and injecting automation whenever possible. Join us as we navigate the complexities and unlock the potential of migrating within the ServiceNow ecosystem.
USAA's ServiceNow vision 2030: Transforming our technology ecosystem
SES2900
Join us to discover our bold vision for the ServiceNow Platform within our technology landscape. As we work on our 2030 strategy, we envision ServiceNow as the bedrock of our systems—driving end-to-end workflow automation, orchestrating business processes through seamless integrations, delivering exceptional employee experiences, and unlocking new possibilities through co-innovation and GenAI adoption. This session will dive into our strategic roadmap, showcasing how we plan to unleash the power of the platform and leverage GenAI to realize its transformative potential.