Now on Now: How Legal Service Delivery supercharges our Legal Operations

SES1268-K22

K22 K2022

Now on Now: How legal became a value driver using Legal Service Delivery (LSD)

SES1411

<p>In this session, hear how our legal team has transformed into a bona fide value driver. Join our General Counsel (GC), legal, and DT leaders as they share how we're driving real operational value using our very own Legal Service Delivery (LSD) for legal request and matter management, contract lifecycle management, and reporting at ServiceNow®. You'll learn how we've sped up contract reviews and shortened sales cycles, managed third-party spend better, and improved the experience of our employees across ServiceNow, all by using LSD.</p>

Now on Now: How we made our internal clients love legal

SES1524-K23

<p>Legal Service Delivery (LSD) is a transformative legal workflow application that gives us a front door into our Legal Operations. Streamlining and simplifying our everyday legal work, it offers real-time reporting so we can make more informed decisions and deliver exceptional client service and efficiency by routing the right work to the right people at the right time. Whether you're a shared service leader, a ServiceNow® platform owner, or a legal ops team member, join us as we share best practices and intel from our transformation journey, empowering us run our legal teams like a business.</p>

Now on Now: Optimizing Contract Management With AI and Connected Workflows

SES7784

Every contract carries critical obligations and opportunities for efficiency. In this session, we’ll demonstrate how we created Contract Management Pro to extract value faster by embedding contract workflows into sourcing, vendor lifecycle and supplier operations. Perform contract drafting and negotiations with AI, integrate approvals and e-signatures, and connect contracts to purchase-to-pay, supplier onboarding and third party-risk workflows. The result: one platform, fewer hand-offs, more insight, and stronger outcomes from every agreement.

Now on Now: How we're approaching contract operations with AI

SES2440

Contracts are a part of every business. Speed and accuracy are essential, whether you’re on the buy or sell side. Hear how ServiceNow has embarked on a journey to supercharge our contract operations across our enterprise. We are leveraging AI agents to streamline contract creation, expedite reviews, and flag deviations from predefined guidelines. These AI-driven efficiencies enable our enterprise teams to save hours, focus on complex matters, and reduce turnaround times.