Generative AI powers the Now Platform® – learn how you can get started NOW!

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AI – and particularly Generative AI – has changed the way we think about work. In 2024 and beyond, every company will need to formulate a vision and strategy to incorporate artificial intelligence to increase productivity, transform experiences and become more agile. The Now Platform® leverages AI at its core and across workflows to provide answers, make predictions, and automate repetitive tasks. Join this session to learn about the steps you can take to put AI to work with Now Assist powering your workflows. 

Build conversational self-service with Now Assist in Virtual Agent

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Join this hands-on lab to learn how Now Assist in Virtual Agent can help users quickly find answers and fulfill requests. Discover how to rapidly launch a generative AI powered chatbot with no-code console and use conversational search on Now Platform® Knowledge Base and Service Catalog. Learn how to build simple yet effective conversation flows with natural language and other best practices.

Roundtable: Tips and leading practices for Virtual Agent implementation and deployment

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<p>This Knowledge 360 Exchange provides insights on how you can implement and grow Virutal Agent in your environment. Select from one of these round table discussions: getting started, include Natural Language Understanding, integrate with Microsoft teams, leveraging AI, or how to use out of the box conversations.</p>