Recent News
View allQ4 2024 release for Insurance: Improve claims management and collaborate across the ecosystem
New article articles in ServiceNow Community
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about 1 year
Xanadu release for Insurance: Automation and Gen AI to improve P&C and life claims processes
New article articles in ServiceNow Community
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over 1 year
Xanadu release for Banking: Expanded disputes proficiencies with Visa and Gen AI
New article articles in ServiceNow Community
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over 1 year
What's New in Q2 2024 ServiceNow Store Release for Banking
Demo: Fast-track dispute resolution with ServiceNow and Visa
Demo: Escalations and Fraud: Connect your data, technology, and teams for automated and cost-effective dispute management and fraud resolution
Conference Sessions
Demo: Fast-track dispute resolution with ServiceNow and Visa
SES3093
<p>Managing card disputes in financial services is often complicated, time consuming, and costly. Join this demo to learn about <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> and Visa's new solution for faster, cost-effective dispute resolution. ServiceNow Disputes Management, Built with Visa, features decision-making automation, Gen AI, pre-configured integrations with Visa guidelines, and embedded rules and SLA requirements so your financial institution can deliver frictionless cardholder service, reduced contact center volumes, seamless compliance, and much more.</p>
Demo: Escalations and Fraud: Connect your data, technology, and teams for automated and cost-effective dispute management and fraud resolution
DEM1602-K23
<p>Managing disputes and investigating fraudulent activity in financial services can be complicated, time consuming, and costly. Join this demo and learn how banks can streamline dispute management and facilitate fraud resolution by creating interoperability between disparate systems and teams. With decision-making automation, intuitive dashboards, and easily to follow playbooks, the impactful end results include the elimination of pain points such as email-based communication and difficult case tracking, transparent status visibility for customers, and improved resolution time and costs.</p>