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Anne Marie Fernandez

Anne Marie Fernandez

ServiceNow Inc.

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Conference Sessions

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Embrace AI faster and responsibly with robust AI Governance that builds trust

SES2961

<p>Organizations can cultivate trust and foster innovation by implementing the right level of AI governance that is crucial for guiding the responsible development, deployment, and use of AI technologies. See a demo on how IRM can help businesses put effective guardrails in place and walk away with some strategies to navigate your organizations adoption of AI with agility and resilience.</p>

1692646803067001XK24

Demo: Fast-track dispute resolution with ServiceNow and Visa

SES3093

<p>Managing card disputes in financial services is often complicated, time consuming, and costly. Join this demo to learn about <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> and Visa's new solution for faster, cost-effective dispute resolution. ServiceNow Disputes Management, Built with Visa, features decision-making automation, Gen AI, pre-configured integrations with Visa guidelines, and embedded rules and SLA requirements so your financial institution can deliver frictionless cardholder service, reduced contact center volumes, seamless compliance, and much more.</p>

1692646803067001XK24

Streamline and build resilience into financial service operations with IRM & APM

SES2962

<p>Business operations teams are eager to innovate, like enhance processes, and leverage AI, but a fierce regulatory environment is hampering their plans. Knowing that a single risk report can take days or even weeks because the business, compliance and risk teams live in data and process silos, It seems like businesses need to make a choice. Attend this session for a demo how risk and compliance can work together with the business to proactively manage risk in real-time and build resilience so businesses can prioritize work and continue to innovate securely.</p>

1692646803067001XK24

Secure tomorrow: Unified strategies for cyber resilience & regulatory compliance

SES2966

The convergence of cybersecurity challenges and evolving regulatory mandates has catalyzed a paradigm shift, requiring innovative solutions to stay ahead of the curve and compelling Security and Risk teams to work together in new ways. In this session, learn how a holistic approach to managing an organization's attack surface, quickly responding to cyber risks, and staying ahead of regulatory requirements. Additionally, learn how business continuity and risk management activities can help teams be more proactive and more effective impact.