Improve service delivery and IT productivity with DEX and AI automation

SPN1679

<p>AI is a dominating force in the current market but according to new research 70% of IT departments have not introduced more automation workflow and AI technologies since 2020. How can IT teams get DEX and AI Automation off the bench and delivering results? Join this session to learn actionable ways IT can implement DEX with AI Automation to make the most out of their service delivery. Hear success stories introducing the “flow state” IT needs to repurpose hours spent on recurring and complex issues to optimize resources, save costs, and improve outcomes.</p>

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IT practitioners talk DEX, AI and digital transformation

SPN1651

Managing digital expectations and experiences are challenging. Why? IT operations teams, EUC support teams, application owners, and project managers often have limited or no visibility into employee problems, usage, and engagement with their technology environments. Without the right real-time visibility and automation, valuable time can be wasted chasing ghost problems, or worse not being aware of issues at all. Join this session as leading IT practitioners discuss the lack of visibility and the unique ways that AI automation can change outcomes like nothing else.

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