Now on Now: Scaling IT Operations with AIOps

SES1261-K22

K22 K2022

Now on Now: Delivering fast integrations and a consumer-grade UX with ServiceNow

SES1401

<p>With hypergrowth, slow integrations can be a huge bottleneck to digitally transforming ServiceNow<span style="font-size: 12.0pt;">®</span>. How do we ensure legacy systems are ready for constant expansion? In this session, see how we put the Now Platform<span style="font-size: 12.0pt;">®</span> at the epicenter of IT operations to offer a consumer-grade UX to customers & employees. Learn how we reimagined our fast-growing integration approach, enhanced user experiences, and consolidated sources of truth using Now Platform features like Integration Hub & Streaming, supported by API Gateway & Microservices. Discover how we prioritize reusing capabilities over rebuilding!</p>

Now on Now: Minimizing our IT costs while maximizing user experience

SES1519-K23

<p>Has AIOps become a myth or reality for your organization? Manual, repetitive, reactive work driving low CSAT? Too many outages? No service level visibility? In this session, join us to learn how ServiceNow®'s Digital Technology operations team used the Now Platform® to cross the line from myth to reality. See how AI capabilities combined with Agent Client Collector are transforming our global operations management to a predictive, self-healing state. Come learn about our journey and evolution that the Now Platform<span style="font-size: 12.0pt;">™</span> continues to power.</p>