Thais Bittencourt Lorenzini
Product Design Manager
Staff Product Designer at Platform Analytics, dedicated to empowering users with timely decisions grounded in trustworthy data. Proudly Brazilian, happily calling the Netherlands home. Driven by curiosity, I delve into behaviors, products, trends, and technology. Profoundly believe in the power of people working together, the strength that arises from human relationships, and trust. Striving to contribute to a better world every day.
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Bridging data and design: Fall in love with metrics that lead to innovation
Conference Sessions
Bridging data and design: Fall in love with metrics that lead to innovation
SES1725
<p>Laptop required in this session.</p> <p>Leverage the power of the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> User Experience Analytics, and get ready to boost the value of your product. Use it as a catalyst for UX optimisation that will enhance user interactions and help you to see your product by your user’s lens. In this session you will learn how to leverage data-informed decisions to improve experiences, define your organisation's strategy, and increase user satisfaction by using metrics as baseline. As a take away, you will be equipped with enablement material to start using and sharing with your teams.</p>
Data informed design: How to make decisions while understanding your users
SES3330
Join us for an engaging session on Design & Data, where you'll learn to make data-driven decisions using the User Experience Analytics tool. Discover how to leverage user behaviors, completion rates, and engagement metrics to enhance your platform's performance. Through hands-on activities, you'll master interpreting analytics, creating custom dashboards, and implementing actionable changes. For data analysts, team managers, product managers, and researchers.