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K24

Bridging data and design: Fall in love with metrics that lead to innovation

SES1725

<p>Laptop required in this session.</p> <p>Leverage the power of the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> User Experience Analytics, and get ready to boost the value of your product. Use it as a catalyst for UX optimisation that will enhance user interactions and help you to see your product by your user’s lens. In this session you will learn how to leverage data-informed decisions to improve experiences, define your organisation's strategy, and increase user satisfaction by using metrics as baseline. As a take away, you will be equipped with enablement material to start using and sharing with your teams.</p>

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