Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro

SES2757

Arrow enhanced employee experience through an enterprise-wide portal using ServiceNow®'s Employee Center Pro. This session highlights collaboration between IT and HR Technology to merge two portals into one, incorporating virtual agent, Teams integration, and mobile support. Additionally, Arrow utilized micro-sites to transition from SharePoint to ServiceNow as the primary "digital front-door." Attend this session to hear valuable lessons learned including UI/UX design, taxonomy definition, insights into adoption metrics, and a roadmap for future platform enhancements.