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Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro
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Hypergrowth enabled: Applying AI/UX strategies to drive revenue growth
KD
Conference Sessions
Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro
SES2757
Arrow enhanced employee experience through an enterprise-wide portal using ServiceNow®'s Employee Center Pro. This session highlights collaboration between IT and HR Technology to merge two portals into one, incorporating virtual agent, Teams integration, and mobile support. Additionally, Arrow utilized micro-sites to transition from SharePoint to ServiceNow as the primary "digital front-door." Attend this session to hear valuable lessons learned including UI/UX design, taxonomy definition, insights into adoption metrics, and a roadmap for future platform enhancements.
Hypergrowth enabled: Applying AI/UX strategies to drive revenue growth
SPN1606
In 2023, industry analysts reported that increasing revenue is the top business goal for CIOs. Yet, executing a growth strategy requires more than just automation. It takes investments in AI, hyper automation, and, most importantly, user experience. During this Think Big session, executive leaders from Cognizant and Thirdera will share how to blend new tech approaches to strengthen your innovation strategy. With access to customer use cases and roadmap examples, leave with an actionable toolkit to optimize costs, stay ahead of competition, and, ultimately, meet the challenge of hyper-growth.