How about driving transformation for disputes processes with ServiceNow and Visa

SES3592

<p>There are a number of opportunities for driving transformation in the Disputes and Chargeback process. Lack of self serve tools leads to a complex dispute process with little transparency for the end customer. Volume surges and fraud attacks lead to increased losses and regulatory misses. Genpact has identified several opportunities to address these and other common challenges in the end to end disputes process. This session will focus on how a financial institution can leverage <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> Disputes Management, built with Visa technology to drive improved productivity, regulatory compliance and customer experience.</p>

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