How about driving transformation for disputes processes with ServiceNow and Visa

SES3592

<p>There are a number of opportunities for driving transformation in the Disputes and Chargeback process. Lack of self serve tools leads to a complex dispute process with little transparency for the end customer. Volume surges and fraud attacks lead to increased losses and regulatory misses. Genpact has identified several opportunities to address these and other common challenges in the end to end disputes process. This session will focus on how a financial institution can leverage <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> Disputes Management, built with Visa technology to drive improved productivity, regulatory compliance and customer experience.</p>

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Industry Keynote: Financial Services

KEY2549

Are complex processes costing your financial institution and customers? As demands evolve, financial institutions often add more tech solutions, complicating contact centers and back offices. What if you could break the cycle and future-proof customer service, while strengthening operational resilience, all with one AI platform? Join ServiceNow's Financial Services leaders, Fifth Third Bank, and Visa to explore how to boost customer loyalty and growth. With centralized AI agents, data, and workflows, your financial institution can reduce costs and capture a competitive edge in the market.

Put AI to work for payments with NVIDIA, ServiceNow, and Visa

SES2062

Managing card disputes is often complicated, time-consuming, and costly. Join this session to discover how the visionary of AI computing, the AI platform for business transformation, and the world leader in digital payments are working towards fast-tracking dispute resolution and swiftly responding to consumer trends with AI and automation. AI Agents plus data and workflows deliver frictionless service, reduced contact center volumes, and seamless compliance, all while reducing costs.