Scott Smith
Manager, Outbound Product Management
Scott Smith is a Staff Outbound Product Manager for ServiceNow’s Employee Workflow solutions. Before joining the product management team, he was a Technical Product Marketing Manager and Solutions Consultant for ServiceNow. Prior to ServiceNow he held multiple roles in the HR SaaS-space at Microsoft, SAP, CareerBuilder, and CEB.
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Xanadu Deep Dive – HRSD – Employee Journey Management
New article articles in ServiceNow Community
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over 1 year
Build intelligent cross-departmental workflows with Employee Journey Management
Conference Sessions
Get the most out of HRSD investments
SES3193
<p>Learn how Agent Workspace for HR Case Management, Employee Relations, Employee Journey Management, and Manager Hub help make the most of HRSD investments and how other customers are leveraging them today.</p>
Get the most out of HRSD investments
SES3207
<p>Learn how Agent Workspace for HR Case Management, Employee Relations, Employee Journey Management, and Manager Hub help make the most of HRSD investments and how other customers are leveraging them today. (SESSION REPEATED)</p>
Get the most out of HRSD investments
SES3200
<p>Learn how Agent Workspace for HR Case Management, Employee Relations, Employee Journey Management, and Manager Hub help make the most of HRSD investments and how other customers are leveraging them today. (REPEATED SESSION)</p>
Build intelligent cross-departmental workflows with Employee Journey Management
LAB1568
Each employee has a unique and dynamic set of journeys within their organization. They should be supported with resources personalized to their needs with tools that connect all departments from HR, IT, Legal and Workplace Services. Join this hands-on lab to discover how to create journeys that simplify how work gets done for managers and their teams. Learn how you can: • Build, maintain, and continuously improve holistic employee journeys • Enable agents to manage the end-to-end journey process • Empower managers to support employees during moments that matter
HRSD roadmap: Supercharge the future with new AI, HR, and Talent innovations
SES3098
Join the ServiceNow product team as they unveil the cutting-edge roadmap for revolutionizing the employee experience. Explore groundbreaking AI, HR, and talent innovations designed to supercharge productivity, streamline processes, and transform employee experiences. Discover how AI agents will help your people work smarter, faster, and more efficiently.