Scott Lemm
CSDM Product Manager, CMDB Whisperer
A technologist with a fierce passion for Service, Asset & Configuration Management, and technology stewardship. Scott has over 20 years of experience in designing, implementing, and managing environments focused on enterprise lifecycle management. With an emphasis on optimization Scott is adept at marrying existing organizational procedures and tools with industry frameworks that reduce TCO while maximizing ROI resulting in average savings that consistently exceed expectations.
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Conference Sessions
Common Service Data Model
CCE1742
CSDM is the data model guidance all ServiceNow customers have been waiting a long time and most are well down the road adapting to. Structure: Ask any question about CSDM, our experts will provide answers. What can they learn from the experts now What is on the horizon
360 Exchange: Using CMDB Data Manager to establish a trusted data foundation
SES3189
CMDB Data Manager policies let you implement effective governance that increases the reliability and accuracy of your CMDB data. Join us for this interactive roundtable to discover how other customers are using Data Manager. Share your own use cases, whether that’s archiving stale server CIs, retiring computers, or something else. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation
SES3176
Ignite informed decision-making on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Learn proven strategies for successful CMDB implementation, including establishing a robust foundation, tailoring the CSDM, and maximizing benefits by driving adoption. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.