How a multi-source CMDB helped Wabtec increase security posture

SES2771

<p>Wabtec, a leader in the freight and transit rail sector, knew that in order to enhance operational visibility and reduce attack risk a healthy CMDB was vital. Join this session to learn how the company carefully executed roadmap that has enabled Wabtec to build a more secure enterprise. With specific insights into the phased rollouts of Service Mapping, Service Graph Connectors, Discovery, and Vulnerability Response, you will learn how to harmonize ITOM and CMDB capabilities to improve the tracking of company-specific risk factors.</p>

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Lab: UX: 5 design methods to help you improve your user experience portal challenges

LAB2072-K23

Attend this session to learn best practice design methods for helping clients solve their biggest portal UX challenges including: 1. Using card sorting with end user to create a clear portal taxonomy. 2. How end user personas help to create a personalized experience. 3. Create and analyze a customer journey map in order to optimize the path to your portal. 4. UX content guidelines to improve your (email) notifications. 5. Doing end user interviews to optimize the information displayed on approvals.

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