Lab: UX: 5 design methods to help you improve your user experience portal challenges

LAB2072-K23

Attend this session to learn best practice design methods for helping clients solve their biggest portal UX challenges including: 1. Using card sorting with end user to create a clear portal taxonomy. 2. How end user personas help to create a personalized experience. 3. Create and analyze a customer journey map in order to optimize the path to your portal. 4. UX content guidelines to improve your (email) notifications. 5. Doing end user interviews to optimize the information displayed on approvals.

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