Introduction The Health Dashboard provides a powerful way to monitor system health across multiple domains. One of its key features is the ability to control which health metrics are active for s...

Introduction Health inclusion rules play a critical role in CMDB health, particularly when working across multiple domains. This article explains how health inclusion rules work with domain sepa...

Introduction This article explains how domain separation functions within the system, demonstrating data visibility patterns across different domain types. We'll explore this functionality using ...

The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. In this article, I'll explain the new...