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Conference Sessions
Predict Before It Breaks: Our AIOps Revolution on the Now Platform
SES6977
In a world where downtime isn’t an option, IT operations must evolve from reactive to predictive. This session shares our journey leveraging ServiceNow AIOps and Event Management to unify monitoring, cut alert noise by 90%, and halve MTTR through AI-driven correlation and automation. Discover how predictive insights, intelligent workflows, and data-driven decisions deliver resilient, reliable, and self-healing IT operations on the Now Platform.
Apps That Travel: Multi-Instance Made Easy
CCB6980
Deploying applications across multiple ServiceNow instances can be complex and error-prone. In this session, we demonstrate how to build once and reliably deploy across dev, test, and production using App Engine, CI/CD pipelines, and version control best practices. Attendees will gain hands-on strategies for packaging apps, automating deployments, and maintaining consistency, enabling faster delivery, reduced errors, and scalable app management on the Now Platform.
Connecting with confidence: Securing your ServiceNow integrations
CCB1207
This session equips you with the knowledge and tools to secure your ServiceNow integrations, ensuring seamless and safe data flow across your enterprise. Learn best practices for authentication, authorization, data encryption, and proactive security monitoring. We will explore best practices and solutions for ensuring robust security measures are in place to protect sensitive information as you connect ServiceNow with other critical applications.