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Ryan Murray

Ryan Murray

ServiceNow Inc.

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Conference Sessions

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Demo: Automate and optimize processes across teams to serve customers better

DEM1593-K23

For most organizations, customer service is an island unto itself: Disconnected from the greater business and unable to integrate or automate at higher levels. By linking customer service with departments across the business, you can automate and optimize processes to route work efficiently – all on a single platform powered by Customer Service Management and Automation Engine. Join this demo session to learn how to: -Digitize and connect siloed processes -Integrate data for a holistic view of the customer -Automate tasks and provide transparency to everyone involved