Robert Watson
Workplace Service Delivery Sr Manager
Seasoned Workplace professional with over a decade experience supporting space management practices and systems in 40+ countries.
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Unlocking efficiency: Where workplace management meets technological innovation
Conference Sessions
Unlocking efficiency: Where workplace management meets technological innovation
SES2231
<p>Join as Accenture showcases its innovative approach to transforming workplace experiences through the strategic utilization of ServiceNow<span style="font-size: 11.0pt;">® </span>Workplace Service Delivery. Discover how the solution not only provides users with a first in class reservation experience but also empowers the workplace team to efficiently support and manage reservations. Explore the dynamic capabilities of ServiceNow's space and capacity management suite, and the potential for how a comprehensive solution helps optimize space utilization, offering a seamless balance between user experience and operational efficiency.</p>
From forklifts to coffee machines: Elevate facilities management with ServiceNow
SES2773
Join us for an engaging session with Accenture as they share how they transformed their facility and asset life cycle management processes with ServiceNow, streamlining room and asset reservations and boosting employee satisfaction. You’ll hear the amusing tale of tracking Nespresso machines and get a glimpse into their future vision with Generative AI. Walk away with a deeper understanding of how ServiceNow’s AI-driven approach to facilities management optimizes end-to-end real estate and asset lifecycles, reduces downtime, and enhances operational efficiency.