Monika Patel-Mistry
Senior Manager, Global IT Workplace Product Management
An experienced IT Executive with over 20 years of IT experience in spanning various industries (healthcare, finance, workplace and others). Monika has been able to bring her vast IT knowledge and experience to clients in order to integrate these applications to best achieve both financial return on investments, as well as reaching the outcomes and experience desired by organizations.
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Unlocking efficiency: Where workplace management meets technological innovation
Panel: Grow the next-generation workplace: Digitized, automated, and integrated
Conference Sessions
Unlocking efficiency: Where workplace management meets technological innovation
SES2231
<p>Join as Accenture showcases its innovative approach to transforming workplace experiences through the strategic utilization of ServiceNow<span style="font-size: 11.0pt;">® </span>Workplace Service Delivery. Discover how the solution not only provides users with a first in class reservation experience but also empowers the workplace team to efficiently support and manage reservations. Explore the dynamic capabilities of ServiceNow's space and capacity management suite, and the potential for how a comprehensive solution helps optimize space utilization, offering a seamless balance between user experience and operational efficiency.</p>
Digital Workplace – Next generation at Accenture
SES2333-K23
Accenture shares how it embarked upon a journey to build an integrated workplace management system of the future to support a digital workplace. Accenture shares the implementation journey, lessons learned, and how the company is leveraging ServiceNow®’s Workplace Service Delivery product for managing reservations, space planning, and capacity management.
Panel: Grow the next-generation workplace: Digitized, automated, and integrated
SPN3001-K23
<p>Imagine—no, reimagine!—a whole new way to experience your workplace daily. Follow Accenture’s journey of transformation. In this Think Big panel session, attendees will get the inside story of how Accenture built an integrated workplace management system of the future to support a fully digitized workplace. Attendees will take away valuable lessons learned from Accenture’s experience, and gain insights for leveraging ServiceNow®’s Workplace Service Delivery solution to transform everything from capacity planning and space management to how employees reserve a conference room and access enterprise services.</p>
From forklifts to coffee machines: Elevate facilities management with ServiceNow
SES2773
Join us for an engaging session with Accenture as they share how they transformed their facility and asset life cycle management processes with ServiceNow, streamlining room and asset reservations and boosting employee satisfaction. You’ll hear the amusing tale of tracking Nespresso machines and get a glimpse into their future vision with Generative AI. Walk away with a deeper understanding of how ServiceNow’s AI-driven approach to facilities management optimizes end-to-end real estate and asset lifecycles, reduces downtime, and enhances operational efficiency.
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